Radiance Dentistry Dental Implant Center
Privacy Policy

November 7, 2025

This Privacy Notice explains how, why, and when we collect, use, and share information about you when you visit our website or participate in our SMS/text messaging program. It applies to data collected when you visit our website and/or enroll in and use our SMS/text messaging program.

 

What Data We Collect and How We Use It

We may collect the following categories of information and use them for the purposes explained below:

  • Website activity: Data about your browsing activity on our website.
  • Device and browser information: Technical details such as your device’s IP address, device type, and unique identifiers (e.g., Apple IDFA, Android Advertising ID).
  • Contact Information: If you provide your name, email, phone number, or mailing address (e.g., when requesting an appointment).
  • Customer Service Information: Information you provide to customer service, including survey responses.
  • Financial Information: Credit card or other payment account information when making payments.
  • Third-party information: Additional information from third-party sources (e.g., analytics services, advertising networks).

We use this data to:

  • Operate, customize, measure, and improve our website and services.
  • Respond to inquiries and manage appointments.
  • Process payments and manage your account or patient record.
  • Deliver targeted marketing (where permitted by law).
  • Maintain website and system security.

Data Sharing

We may disclose information about you in these circumstances:

  • With our service providers: For website hosting, analytics, payment processing, or SMS delivery. Providers use your information only as instructed by us.
  • With your service providers: Companies under contract with you, handling data on your behalf.
  • With subsidiaries and related companies: Within our corporate family for the purposes described here.
  • In connection with legal proceedings: To comply with legal obligations or defend our rights.
  • In connection with a sale of our business: If acquired, your information may be disclosed as part of the transaction.
  • With advertising and analytics partners: Technical data (e.g., cookies, device identifiers) may be shared for marketing and website performance, where permitted by law.
  • Aggregated and anonymized information: May be disclosed to third parties but does not identify you personally.

Mobile phone numbers and SMS data:
We do not sell or share your mobile phone number or SMS message content with third parties for their own marketing or promotional purposes. Any sharing for advertising or analytics is limited to technical data, not your mobile number or SMS content.

Cookies and Related Technologies

Our website uses cookies, tracking pixels, and related technologies to:

  • Operate and personalize the website.
  • Understand site usage and performance.
  • Improve content and functionality.
  • Target ads and measure marketing effectiveness (where permitted by law).

You may configure your browser to accept/reject cookies or notify you when a cookie is set. Disabling cookies may affect website functionality.

 

Your Choices and Opting Out

  • We comply with the Self-Regulatory Principles for Online Behavioral Advertising (DAA, DAAC, EDAA). You may opt out of targeted ads via their respective websites.
  • If you opt out, we may still collect some data for operational purposes, but not for ad targeting.
  • Opt-outs may need to be set on each browser/device.
  • Other companies opt-outs may function differently.

Email marketing:
You can request to stop email marketing by contacting us or using the unsubscribe link in our emails.

Do Not Track:
We do not currently respond to “Do Not Track” signals, but you can use the opt-out tools above.

Data Retention

Identifiable information is retained only as long as necessary for business purposes or legal/regulatory requirements. Retention periods vary by data type and legal obligations.

Security

We apply technical, administrative, and organizational security measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No security measures are 100% secure.

International Transfers

We may transfer your information to countries outside your own for storage, processing, and operations. We protect your information as described here and take steps to comply with applicable laws (e.g., data transfer agreements for EEA data).

Changes to This Privacy Notice

We may update this notice from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via the site or other means as appropriate.

SMS/Text Messaging Program

By providing your mobile number and enrolling, you consent to receive text messages from Radiance Dentistry Dental Implant Center related to appointments, treatment, office updates, and occasional information about our services, events, or promotions. Message and data rates may apply.

9.1 Types of messages:

  • Appointment reminders and confirmations
  • Treatment or follow-up reminders
  • Office updates (e.g., changes in hours)
  • Occasional information about services, events, or promotions

9.2 Message frequency and charges:
Frequency varies; message/data rates may apply.

9.3 How to opt out:
Reply STOP or UNSUBSCRIBE to any message. You may still be contacted by other means as necessary.

9.4 How to get help:
Reply HELP to any message or contact our office.

9.5 How we use and protect SMS-related information:
Your mobile number is used to deliver messages, manage preferences, and maintain consent records. Safeguards are applied as described in the Security section.

9.6 Sharing of mobile information:
We do not sell or share your mobile number or SMS content for third-party marketing. We may share your number with service providers solely to operate the messaging program under our instructions.

Contact Us

If you have questions or wish to exercise your rights (e.g., access, correction, deletion), contact:

Radiance Dentistry Dental Implant Center
1235 Kinwest Pkwy
Irving, TX 75063
Phone: (972) 634-9968